SHIPPING

Please allow up to 3 business days (excluding weekends) for your order to be processed by our staff. You will receive an email when your order label has been printed; however, that does not mean it shipped immediately when the label was printed. The email will include your order’s tracking number, which you can follow in the following days. Once your order is processed, please allow for 5-6 business days for your order to be delivered if the order is shipped domestically. In total, the entire process will take about 6-12 business days. We do not offer expedited shipping. If the order is international, we can not guarantee an estimated delivery date. 

Shipping rates are based upon the weight of your products ordered. The heavier the box—the larger the shipping costs will be. If you are shipping internationally the price will range depending on weight along with distance to the final destination.  Original shipping and handling charges will not be refunded for exchanges, returns, shipping to incorrect entered address, etc.

We will ship your order to the address that is placed at checkout. If your computer or smart device “auto-fills” your address, please be sure to double check it is the address you are wanting to use for order delivery.  If you have placed an order and notice that the mailing address is incorrect, please email our support team at coastalcubllc@gmail.com with the subject line ”INCORRECT ADDRESS.” Please be sure to provide your order number and updated shipping address in that email. Please send this email as soon as you notice the error.  Orders are usually processed within 1-3 business days. However, there are times where orders are fulfilled on the same day. If you enter an incorrect address and your order has already been fulfilled, processed, and shipped, Coastal Cub is not responsible for the loss. Refunds for the product or shipping costs purchased are not available for incorrectly entered shipping addresses.